Effective Date: May 7, 2026

Introduction

Welcome to Saylors Systems Heating and Air. Your privacy is important to us. This Privacy Policy explains how Saylors Systems Heating and Air (“Company,” “we,” “our,” or “us”) collects, uses, protects, and shares information obtained through our website, communications, and services.

Information We Collect

We may collect personal information that you voluntarily provide, including but not limited to: name, phone number, email address, physical address, service request details, payment or billing information, and information submitted through contact forms or customer communications.

Website Analytics

We may automatically collect limited technical information when you visit our website, including: IP address, browser type, device information, pages visited, website usage analytics, cookies, and tracking technologies.

How We Use Your Information

Saylors Systems Heating and Air may use collected information to:

  • schedule and perform HVAC services
  • provide estimates and customer support
  • communicate regarding appointments and maintenance reminders
  • improve our website and customer experience
  • send promotional communications
  • process payments
  • comply with legal obligations

SMS and Text Messaging

At Saylors Systems Heating and Air, we value your privacy and want to ensure you have control over your communication preferences.

By providing your phone number through our website forms or other communication channels, you consent to receive text messages from Saylors Systems Heating and Air related to:

  • Appointment scheduling and confirmations
  • Service updates and technician arrival notifications
  • Billing reminders
  • Maintenance reminders
  • Customer support communications
  • Promotional offers and marketing messages, where applicable

Message and data rates may apply. Message frequency may vary.

You may opt out of SMS communications at any time by replying STOP to any text message. For assistance, reply HELP or contact our office directly.

Privacy & Data Protection

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties under any circumstances.

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse.

Opt-Out Instructions

If you no longer wish to receive text communications from Saylors Systems Heating and Air, reply STOP to any message. Please allow up to 24–48 hours for your request to be processed.

Once opted out, you may no longer receive appointment reminders, scheduling updates, or other service-related notifications via text message.

Contact Information

Saylors Systems Heating and Air

1631 W 5th Street

Eureka, MO 63025

Phone: (314) 285-0920

Policy Updates

This SMS Messaging Policy may be updated periodically without prior notice. Continued use of our SMS communication services constitutes acceptance of any updates or revisions to this policy.

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